SKUU × ReturnGO integration

The SKUU ReturnGO integration connects a shop's ReturnGO return portal to the SKUU network, so returns, exchanges and store credit on network orders run through the same flow as any other order.

How the connection sits

ReturnGO
SKUUSKUU
Partner shops

SKUU sits in the middle as the neutral layer. ReturnGO only ever exchanges data with SKUU, never directly with another shop.

ReturnGO automates returns for webshops: a branded portal, rules per product or reason, instant exchanges and store credit. Shops keep that setup when they join the SKUU network, and customers never notice a difference between a network order and a regular one.

SKUU adds the routing and settlement: each returned item goes back to the partner that shipped it, both shops' stock positions stay correct, and the refund is settled between the shops automatically. Available on request.

What syncs

  • Orders
  • Returns

How connecting works

  1. 1

    Connect

    ReturnGO links to SKUU through the native connector or the SKUU Connect REST API. Nothing about your storefront, checkout or daily workflow changes.

  2. 2

    Match

    Your catalogue is matched against the network on barcode and article code, and verified in a test mode before anything goes live.

  3. 3

    Route

    From then on, out-of-stock sales can route to partners with stock, and partner sales can route to you. Every parcel ships white-label under the selling shop's brand.

Frequently asked questions

How do returns of network orders work with ReturnGO?
The customer starts the return in the selling shop's ReturnGO portal, in that shop's branding, exactly like any other return. SKUU knows which partner shipped the item and routes the parcel and the return data back there, so the stock lands where it came from.
Who refunds the customer?
The selling shop, the way it always does through ReturnGO. SKUU settles the return with the fulfilling partner automatically in the next settlement cycle, so nobody has to chase money between shops.
Does SKUU replace ReturnGO?
No. ReturnGO stays the customer-facing returns portal with your rules, reasons and refund options. SKUU only adds the network layer underneath: routing returns to the right partner and keeping both partners' stock and administration correct.

Connect your stack.

Joining the network is configuration, not a project. Connect your systems, verify the matching, and let the network start recovering sales.