SKUU × DHL eCommerce integration

Shipping & carriersAlso calledDHL Parcel

The SKUU DHL eCommerce integration ships network orders through DHL's parcel network in the Benelux and beyond, with labels and tracking in the selling shop's branding.

How the connection sits

DHL eCommerce
SKUUSKUU
Partner shops

SKUU sits in the middle as the neutral layer. DHL eCommerce only ever exchanges data with SKUU, never directly with another shop.

DHL eCommerce is the second pillar of Benelux parcel logistics and a common choice for shops that ship cross-border. In the SKUU network, DHL shipping follows the fulfilling shop's existing setup: if the shop that holds the stock ships DHL, the network order does too.

SKUU takes care of the part that matters for trust: the label, notifications and tracking experience carry the selling shop's brand, never the fulfilling shop's. Available on request.

What syncs

  • Shipments & tracking
  • Returns

How connecting works

  1. 1

    Connect

    DHL eCommerce links to SKUU through the native connector or the SKUU Connect REST API. Nothing about your storefront, checkout or daily workflow changes.

  2. 2

    Match

    Your catalogue is matched against the network on barcode and article code, and verified in a test mode before anything goes live.

  3. 3

    Route

    From then on, out-of-stock sales can route to partners with stock, and partner sales can route to you. Every parcel ships white-label under the selling shop's brand.

Frequently asked questions

How does SKUU keep shipping white-label with DHL eCommerce?
The label, packing slip and tracking notifications are generated in the selling shop's branding, even though a partner shop hands the parcel to DHL eCommerce. The customer never sees the name of the shop that shipped it.
Where does the customer's tracking link come from?
SKUU passes the DHL eCommerce tracking data back to the selling shop, which shares it with the customer through its own normal order emails. The experience is identical to an order shipped from the shop's own stock.
Do I need my own DHL eCommerce contract to join the network?
No. Each shop keeps shipping the way it ships today. SKUU works with the setup each fulfilling partner already has, so joining the network changes nothing about your carrier relationships.

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